Previous incidents

September 2022
Sep 20, 2022
1 incident

Goinfrex F is down

Downtime

Resolved Sep 20 at 10:40am CEST

Goinfrex F recovered.

1 previous update

Sep 15, 2022
1 incident

Production and Goinfrex F are down

Downtime

Resolved Sep 15 at 06:20pm CEST

Production recovered.

5 previous updates

Sep 13, 2022
1 incident

Commercial website is down

Downtime

Resolved Sep 13 at 06:30pm CEST

Commercial website recovered.

1 previous update

Sep 09, 2022
1 incident

SMSPartner is down

Downtime

Resolved Sep 09 at 11:50pm CEST

SMSPartner recovered.

1 previous update

Sep 04, 2022
1 incident

Commercial website is down

Downtime

Resolved Sep 04 at 02:39pm CEST

Commercial website recovered.

1 previous update

Sep 02, 2022
1 incident

Goinfrex F is down

Downtime

Resolved Sep 02 at 01:08pm CEST

Goinfrex F recovered.

1 previous update

August 2022
Aug 26, 2022
1 incident

Mission Proxy T is down

Downtime

Resolved Aug 26 at 05:30pm CEST

Mission Proxy T recovered.

1 previous update

Aug 25, 2022
1 incident

File upload issue

Resolved Aug 25 at 10:45am CEST

Since 7am this morning, we encounter an issue with file upload.
Our file server provider have an issue on their side, a ticket is open.
We moved upload of new files to our backup server, new file can now be uploaded, but old files could take some retry before being downloaded.

Aug 24, 2022
1 incident

Production, Mission Proxy T, Goinfrex F, and 1 other service are down

Downtime

Resolved Aug 24 at 10:47am CEST

Our legacy cloud platform "Heroku" had a DNS issue, our applications on this platform were not available. This incident is resolved.
https://status.heroku.com/incidents/2453

3 previous updates

Aug 17, 2022
1 incident

Production is down

Downtime

Resolved Aug 17 at 05:15am CEST

Production recovered.

1 previous update

Aug 03, 2022
1 incident

Heroku and Production are down

Downtime

Resolved Aug 03 at 06:46pm CEST

Production recovered.

15 previous updates

Aug 02, 2022
1 incident

Mission Proxy F is down

Downtime

Resolved Aug 02 at 09:24am CEST

Mission Proxy F recovered.

1 previous update

July 2022
Jul 12, 2022
1 incident

Monitoring - Job flows is down

Downtime

Resolved Jul 12 at 11:33pm CEST

Monitoring - Job flows recovered.

5 previous updates

Jul 11, 2022
1 incident

Monitoring - Job flows is down

Downtime

Resolved Jul 12 at 12:07am CEST

Monitoring - Job flows recovered.

5 previous updates

Jul 05, 2022
1 incident

Monitoring - Job flows is down

Downtime

Resolved Jul 05 at 08:17pm CEST

Monitoring - Job flows recovered.

1 previous update

Jul 04, 2022
2 incidents

Erratum: July 2th at 7:30am CEST

Resolved Jul 04 at 10:25am CEST

In the morning of July 2th, we received an alert from our monitoring solution BetterUptime about around 10 failed checks. This alert is a false positive, monitor endpoint in US from BetterUptime had an issue. The incident is resolved.

Production and Demo are down

Downtime

Resolved Jul 04 at 05:13am CEST

Production recovered.

2 previous updates

Jul 02, 2022
1 incident

SMSPartner is down

Downtime

Resolved Jul 02 at 08:02am CEST

SMSPartner recovered.

1 previous update

Jul 01, 2022
1 incident

Monitoring - Job flows and Demo are down

Downtime

Resolved Jul 01 at 07:12pm CEST

Monitoring - Job flows recovered.

3 previous updates