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Previous incidents

September 2022
September 20, 2022
Downtime

Goinfrex F is down

Goinfrex F went down.

Resolved ·
September 15, 2022
Downtime

Production and Goinfrex F are down

Production went down.

Resolved · 15 Sep at 06:20pm CEST
September 13, 2022
Downtime

Commercial website is down

Commercial website went down.

Resolved · 13 Sep at 06:30pm CEST
September 09, 2022
Downtime

SMSPartner is down

SMSPartner went down.

Resolved · 9 Sep at 11:50pm CEST
September 04, 2022
Downtime

Commercial website is down

Commercial website went down.

Resolved · 4 Sep at 02:39pm CEST
September 02, 2022
Downtime

Goinfrex F is down

Goinfrex F went down.

Resolved · 2 Sep at 01:08pm CEST
August 2022
August 26, 2022
Downtime

Mission Proxy T is down

Mission Proxy T went down.

Resolved · 26 Aug at 05:30pm CEST
August 25, 2022
Resolved

File upload issue

Since 7am this morning, we encounter an issue with file upload.
Our file server provider have an issue on their side, a ticket is open.
We moved upload of new files to our backup server, new file can now be uploaded, but old files could take some retry before being downloaded.

Resolved · 25 Aug at 10:45am CEST
August 24, 2022
Downtime

Production, Mission Proxy T, Goinfrex F, and 1 other service are down

Production, Mission Proxy T, and Goinfrex F went down.

Resolved · 24 Aug at 10:47am CEST
August 17, 2022
Downtime

Production is down

Production went down.

Resolved · 17 Aug at 05:15am CEST
August 03, 2022
Downtime

Heroku and Production are down

Heroku went down.

Resolved · 3 Aug at 06:46pm CEST
August 02, 2022
Downtime

Mission Proxy F is down

Mission Proxy F went down.

Resolved · 2 Aug at 09:24am CEST
July 2022
July 12, 2022
Downtime

Monitoring - Job flows is down

Monitoring - Job flows went down.

Resolved · 12 Jul at 11:33pm CEST
Downtime

Monitoring - Job flows is down

Monitoring - Job flows went down.

Resolved · 12 Jul at 12:07am CEST
July 05, 2022
Downtime

Monitoring - Job flows is down

Monitoring - Job flows went down.

Resolved · 5 Jul at 08:17pm CEST
July 04, 2022
Resolved

Erratum: July 2th at 7:30am CEST

In the morning of July 2th, we received an alert from our monitoring solution BetterUptime about around 10 failed checks. This alert is a false positive, monitor endpoint in US from BetterUptime had an issue. The incident is resolved.

Resolved · 4 Jul at 10:25am CEST
Downtime

Production and Demo are down

Demo went down.

Resolved · 4 Jul at 05:13am CEST
July 02, 2022
Downtime

SMSPartner is down

SMSPartner went down.

Resolved · 2 Jul at 08:02am CEST
July 01, 2022
Downtime

Monitoring - Job flows and Demo are down

Demo went down.

Resolved · 1 Jul at 07:12pm CEST